Los Pollos Hermanos Employee Training

1. Communication

Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

2017-04-10 • 2 min

2. Cleanliness

Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.

2017-04-17 • 2 min

3. Shipping and Receiving

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

2017-04-24 • 2 min

4. Customer Service

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

2017-05-01 • 2 min

5. Employee Code of Conduct

Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

2017-05-07 • 2 min

6. Loss Prevention

Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.

2017-05-14 • 2 min

7. Sustainability

Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

2017-05-21 • 2 min

8. Brand Management

Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

2017-05-28 • 2 min

9. Conflict Resolution

Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

2017-06-05 • 2 min

10. Emergency Situations

Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.

2017-06-12 • 2 min