S1·E43 – Determining what is worrying a client

2021-12-27 • 15 min

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Today: determining what is worrying a client. Lin Zhipeng, from China, works at a real estate firm. He began studying Japanese after becoming interested in anime, and came to Japan 5 years ago. At his job, he's involved with property inspections and assisting clients. He had a bad experience once when a customer asked to change to a Japanese agent. He wants to regain his confidence. In a roleplay challenge, he must determine what is worrying his client.